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Anyone who has purchased a current Microsoft operating system probably knows that to download updates, bug fixes and other goodies on a regular basis, your personal computer must phone home to Microsoft and report that it contains a legit operating system. Every server contains some issues from time to time and mistakes happen. But when the result starts clearing Microsoft customers that they are working with a fake version of Windows vista installed on their machines that can the potential to move into a vast black eye for the company. One point of failure led to a big problem for nineteen hours.
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